Title page for ETD etd-01292008-112254

Type of Document Dissertation
Author Herrin, Judith Mitchell
Author's Email Address jmherrin@gmail.com
URN etd-01292008-112254
Title Clients' Evaluations of Lawyers: Predictions from Procedural Justice Ratings and Interactional Styles of Lawyers
Degree PhD
Department Sociology
Advisory Committee
Advisor Name Title
Edwards, John N. Committee Co-Chair
Miethe, Terance D. Committee Co-Chair
Bayer, Alan E. Committee Member
Kiecolt, K. Jill Committee Member
Michaels, James W. Committee Member
  • social Psychology
  • clients
  • social Power
  • Lawyers
  • Procedeural Justice
Date of Defense 1996-09-01
Availability unrestricted
In evaluating clients’ satisfaction with their lawyers, some research indicates that clients consider the interpersonal aspect of the lawyer-client relationship just as important as the legal competence of the lawyer. The purpose of this study is to assess factors hypothesized to be involved in clients* evaluations of lawyers and the legal system. These factors are ratings of procedural justice, perceptions of lawyers interactional styles and types of social power, and clientsf demographic and legal case characteristics.

Data for the quantitative analysis in this study comes from a national telephone survey of legal clients. In addition, qualitative data from responses to an open-ended question in the telephone survey and focus groups of legal clients in divorce cases are analyzed.

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