Title page for ETD etd-04282005-095141

Type of Document Dissertation
Author Eagle, Kimberly S
Author's Email Address keagle@vt.edu
URN etd-04282005-095141
Title New Public Management in Charlotte, North Carolins: A Case Study of Managed Competition
Degree PhD
Department Public Administration and Public Affairs
Advisory Committee
Advisor Name Title
Dudley, Larkin S. Committee Chair
Gooden, Susan T. Committee Member
Svara, James Committee Member
Wamsley, Gary L. Committee Member
Wolf, James F. Committee Member
  • Public Management
  • Charlotte
  • managed competition
  • normative theory
Date of Defense 2005-04-25
Availability unrestricted
The practice and study of public administration has long included questions of efficiency, effectiveness, and economy. In the literature of the last decade, the New Public Management (NPM) movement argues that government should be run like a business and that entrepreneurial-based techniques should be utilized in an effort to enhance government performance. The normative perspective, however, raises counter ideas. The primary purpose of this research is to examine the impact of managed competition, a NPM technique, on four primary study areas including (1) democratic governance, (2) the politics administration dichotomy, (3) organizational effects, and (4) accountability.

The study findings indicate that the economic model has had a significant impact on the four study areas to varying degrees. The theoretical propositions posed in the study center around principal-agent theory, public choice theory, and the market model and aid in reconciling the NPM perspective with normative considerations applicable to local government practice. Examining managed competition allows us to see how Charlotte has evolved in its attempt to meet demands from both perspectives.

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