Title page for ETD etd-042999-103343

Type of Document Dissertation
Author Morton, Clarresa Moore
Author's Email Address mortoncm@vt.edu
URN etd-042999-103343
Title Knowledge and Skills Required for College Union Executive Directors at Research and Doctoral I Universities in the Next Decade
Degree PhD
Department Educational Leadership and Policy Studies
Advisory Committee
Advisor Name Title
Alexander, M. David Committee Chair
Hirt, Joan B. Committee Member
Leffel, Linda G. Committee Member
Muffo, John A. Committee Member
Ostroth, D. David Committee Member
  • Competencies
  • Hospitality Management
  • Higher Education
  • College Unions
Date of Defense 1999-04-19
Availability unrestricted
The purpose of this descriptive study was to develop and validate a list of the skills and knowledge that will be necessary for the career preparation of college union executive directors who will be hired in Research and Doctoral I universities in the next decade, (2000 to 2010). The research design recognizes job congruencies and shared competencies between hospitality general managers and college union directors.

In designing this study, three separate but interrelated research methods were employed. Those methods are (a) A series of focused interviews with experts in the college union field; (b) A review of existing data, including job advertisements for union director positions; results from the Association of College Unions International data bank; literature from the college union field; and literature from the hospitality industry, related to general managers' competencies; and (c) An original questionnaire that was designed using the data gathered from the first two techniques. The questionnaire was administered by mail to the research population, college union directors at Research I, Research II, and Doctoral I universities.

Ratings on the 86 competencies from the survey were tabulated, measures of central tendency were computed and characteristics were ranked in order of importance to answer the research questions. Results indicated agreement among directors regarding the necessary knowledge and abilities for career preparation of union directors. No significant differences existed between responses from Student Affairs and Business/Auxiliary Affairs, or between male and female respondents. Significant differences were found between responses from directors at commuter and residential universities.

Findings from this study will provide guidance for persons who are interested in preparing for a career as a college union director and for veteran professionals who serve as mentors to newcomers into the field.

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