Title page for ETD etd-06062008-162354

Type of Document Dissertation
Author Cha, Suk-Bin
URN etd-06062008-162354
Title Service orientation discrepancy between managers and employees and its impact on the affective reactions of employees :a case study of casual restaurant segment
Degree PhD
Department Hospitality and Tourism Management
Advisory Committee
Advisor Name Title
Khan, Mahmood A. Committee Chair
Chon, Kye-Sung Committee Member
Evans, Michael R. Committee Member
Minish, Roberta M. Committee Member
Murrmann, Suzanne K. Committee Member
  • job satisfaction
  • role ambiguity
  • role conflict
  • organizational commitment
Date of Defense 1995-07-17
Availability restricted
see document
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 28.8 Modem   56K Modem   ISDN (64 Kb)   ISDN (128 Kb)   Higher-speed Access 
[VT] LD5655.V856_1995.C43.pdf 5.57 Mb 00:25:47 00:13:15 00:11:36 00:05:48 00:00:29
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