Title page for ETD etd-06062008-170811

Type of Document Dissertation
Author Jones, Kenneth D.
URN etd-06062008-170811
Title Occupational stress :a study of stress levels as perceived by selected employees related to situational and dispositional stress
Degree Doctor of Education
Department Educational Administration
Advisory Committee
Advisor Name Title
McKeen, Ronald L. Committee Co-Chair
Richards, Robert R. Committee Co-Chair
Conley, Houston Committee Member
Fortune, Jimmie C. Committee Member
Turner, Helen W. Committee Member
Underwood, Kenneth E. Committee Member
  • Teachers
Date of Defense 1992-04-05
Availability restricted
Evidence from studies related to the workplace

(Ziemenski, 1981 and Knautz, 1982) suggest that occupational

stress is a causal factor in job-related illnesses such as

coronary heart disease, psychoneurotic and personality

disorders, and migraine headaches. II In addition to

physiological problems resulting from stress almost every

psychosocial variable of importance is affected by stress in

the workplace, including productivity, morale, and the

.psychological well-being of workers" (Ivancevich and Matteson,


Cooper and Marshall (1975) proposed two central features

of stress at work, the interaction of which determines either

coping or maladaptive behavior and stress related disease: (1)

the characteristics of the persons (dispositional) and (2) the

potential sources of stress in the work environment


There is a growing need to use stress responses to cope

with stressful situations encountered in occupations. In

order to fulfill their responsibilities, employees should be

aware of stressors that develop. The methods utilized in this

study should provide an approach to identifying stressors and

assessing counterproductive job situations.

The purpose of this study was to measure and compare the

degrees of stress experienced by administrators, teachers I and

support personnel of the District of Columbia Public School

System to selected occupational factors.

This study utilized a descriptive research methodology

and survey technique to gather data from a sample population

of employees of the District of Columbia Public School System

including: (a) administrators, (b) teachers, (c) support

personnel f including engineers and clerical support personnel.

It was hypothesized that: (1) there is no statistically

significant difference in stress levels of administrators,

teachers, and support personnel as measured by responses to

measurements of perceived occupational stressors (change,

clarity, tedium, control, intensity and conflict) according to

reported situational and dispositional factors. Analysis of

Variance procedures and Pearson Moment Correlation were used

to test the hypothesis. Data for the study were obtained from

five high schools in the District of Columbia.

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