Title page for ETD etd-65916251972550

Type of Document Dissertation
Author Valero, Carlos Alberto
URN etd-65916251972550
Title Applications of Qualitative and Quantitative Techniques of Management in Administrative/Academic Decision-Making in Institutions of Higher Education in Virginia.
Degree PhD
Department Education
Advisory Committee
Advisor Name Title
Dickey, John W.
Hereford, Karl T.
Parks, David J.
Parson, Stephen R.
Creamer, Donald G. Committee Chair
  • none
Date of Defense 1997-02-04
Availability unrestricted
The purpose of this study was to examine the status and extent to which

administrators of colleges and universities in the state of Virginia apply

qualitative and quantitative techniques of management in planning, directing,

reporting, and controlling activities for enhancing their administrative and

academic decision-making capability. The study was directed to the top and

operative organizational levels in two categories of administrators (nonacademic

and academic) to determine the types of managerial techniques used, degrees of

familiarity with these techniques, frequency of use, managerial benefits and

constraints, and individual and organizational factors involved in using such

techniques. The qualitative and quantitative techniques were selected from

diverse sources of related literature. The study followed guidelines of

exploratory and descriptive research. Data were collected through a

questionnaire mailed to 288 administrators of twelve randomly selected colleges

and universities in Virginia. The study was limited to institutions granting at least

a four-year baccalaureate degree and having a total enrollment of at least 1,000

students. Data were analyzed using descriptive statistics and factorial analysis of

variance to describe administrators1 decision-making capability in terms of the

extent of utilization of the selected techniques. Based upon a 55 percent response

rate, the findings show that administrators have moderate knowledge about the

techniques and their extent of use is fairly low. No significant statistical

differences in the degree of familiarity and extent of use with various

management techniques (qualitative and quantitative) either by category of

administrator assignment (nonacademic and academic) and by level or type of

administrator (executive and operative) was found. The most reported techniques

related to familiarity and extent of use were Brainstorming, Checklists,

Benchmarking and Cost-Benefit Analysis. Respondents positively use and

perceive the value of qualitative techniques more favorably than the quantitative

techniques for decision-making. Results of this study may be of benefit to both

practitioners and academicians. Based upon this study1s findings, practical

implications are discussed. Limitations and suggestions also are made for future

research into this topic.

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