Title page for ETD etd-051499-120339

Type of Document Dissertation
Author Williams, Josh Holbrook
Author's Email Address jowilli7@vt.edu
URN etd-051499-120339
Title Investigating the Impact of Specific, Global, and Social Comparison Feedback on Safety Behaviors
Degree PhD
Department Psychology
Advisory Committee
Advisor Name Title
Geller, E. Scott Committee Chair
Donovan, John J. Committee Member
Finney, Jack W. Committee Member
Foti, Roseanne J. Committee Member
Hauenstein, Neil M. A. Committee Member
  • social comparison information
  • performance feedback
  • behavioral safety
Date of Defense 1999-05-05
Availability unrestricted
Behavior-based safety feedback is increasingly used by organizations to reduce the frequency and severity of work-related injuries. Improvements in safety performance have been demonstrated in numerous settings following behavior-based (BB) safety feedback. The relative impact of global, specific, and social comparison BB feedback on safety behaviors was assessed in the current study. A 2 Feedback Level (Specific, Global) X 2 Feedback Type (Social Comparison, No Social Comparison) analysis of covariance was used to test the hypothesis that specific, social comparison feedback would lead to the greatest improvement in safety percent safe scores. Participants were 97 employees from Shifts 1 and 2 of a soft-drink bottling company in southeastern United States. Results from the study demonstrated a main effect for feedback type. Social comparison feedback led to significantly higher percent safe scores than no social comparison feedback conditions (M=.78 and .68, respectively). Follow-up chi-square analyses and practical considerations suggest global/SCF is optimal for improving safety performance. Limitations of the study and future implications for BB safety feedback research are provided
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