Title page for ETD etd-06062008-170922
|Type of Document
||An integrated approach to software process assessment
|Henry, Sallie M.
|Birch, Jeffrey B.
|Hartson, H. Rex
|Kafura, Dennis G.
|Matheson, Lance Arthur
|Date of Defense
This dissertation describes a methodology for assessing the software process (both
development and maintenance) used by an organization. The assessment methodology
integrates the principles of Total Quality Management and the work of the Software
Engineering Institute. The integrated assessment methodology results in a well understood,
well-documented, quantitatively evaluated software process. The
methodology utilizes four steps: investigation, modeling, data collection, and analysis of
both process content and process output. The integrated assessment methodology was
implemented at a large commercial software organization over a two year period.
Implementation results are presented and significant conclusions are discussed. Four areas
for further research are also presented.
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